Game reservation deposit

Customers please note about the 300 baht deposit. When the deposit is placed for booking and later canceled before the appointment date or in other cases, you must notify the cancellation within 8 hours after booking to refund the deposit to the customer. If you do not want to cancel, the customer can reschedule the new date again because the shop’s games are team games. The playing time is 1-2 hours and the time that the customer has booked will be locked by the shop and other customers will not be able to book again **Special cases in which the deposit can be refunded Sick and have a medical certificate only**

游戏预约定金说明

请各位顾客注意：本店预约需支付 300 泰铢订金。
若顾客在预约后需要取消，必须在预约成功后的 8 小时内通知店方，方可退还订金。若超过此时间或在其他情况下取消，订金将不予退还。

如不取消预约，顾客可改期至其他日期，因为本店游戏为团队游戏。
每场游戏时间约 1–2 小时，顾客所预约的时间段将由本店锁定，其他顾客将无法再次预约该时间。订金可退还的特殊情况：仅限因生病并能提供医疗证明者。

Conditions Before Entering the Game

• Please arrive 10–15 minutes before your scheduled time to prepare for the game.

• If players arrive more than 15 minutes late, the shop reserves the right to allow other players who arrived earlier to enter first.

• It is recommended to wear sneakers or sports shoes while playing the game.

• In the case of playing alone, the player must pay the entrance fee for 2 players, as the game room is large and involves normal operational costs for staff and resources. The minimum number of players is 3.

Important Rules Before Entering the Game

• All light-emitting devices are strictly prohibited inside the game room, including cameras, mobile phones, flashlights, or any similar devices.

• Do not damage any property inside the game, such as mannequins or decorations.
  If any damage occurs, players must pay compensation according to the actual value, and the entire team will be removed from the game.

• Any form of violence against actors is strictly prohibited.
  The game is purely a performance-based experience. Actors will not physically touch players (except at Level 4).
  Our game simulates story-based scenarios and challenges players’ psychological fears only.
  If any actor is harmed, the entire team will be immediately removed from the game.
  Violators will be fined 5,000 THB. If medical expenses occur, the violator must pay all costs.
  In serious cases, the shop may proceed with legal action.

• Pregnant individuals and intoxicated persons are strictly prohibited from entering the game due to safety concerns.

• Players with heart disease, fear of darkness, epilepsy, panic disorder, or any heart-related medical conditions are strictly prohibited from entering the game.
  If false information is provided and an incident occurs during gameplay, the shop will not be responsible for any consequences, except for basic first aid and calling an ambulance.

• No refunds will be given if a player leaves the game room after the game has started, under any circumstances.

• Inappropriate behavior during gameplay is strictly prohibited.
  Violators will be removed from the game room, except for normal dancing in front of cameras, which is allowed.

• If a player wishes to stop playing or exit the game, they must:

  • Raise both hands high

  • Cross arms in an “X” sign

  • Hold the position for 20 seconds in front of the camera located at the red-marked spot in each room
    A staff member will assist in removing only the player who gives the signal.

• Players must remain fully conscious and aware while playing.
  If injuries occur during the game, the shop will provide basic first aid only.

入场前须知

• 请于预约时间前 10–15 分钟到达，以便做好进入游戏的准备。

• 若玩家 迟到超过 15 分钟，本店有权让已提前到达的其他玩家先行进入游戏。

• 建议玩家在游戏过程中 穿着运动鞋或运动鞋类鞋子。

• 单人进入游戏的情况，需支付 2 人的入场费用。
  因游戏房间较大，并涉及人员与资源等正常运营成本，本店最低开局人数为 3 人。

游戏重要规则

• 严禁携带任何会发光的物品进入游戏房间，包括相机、手机、手电筒等。

• 严禁损坏游戏内任何物品，如人偶、装饰品等。
  如造成损坏，玩家需 按实际价格赔偿，并且 整队将被强制退出游戏。

• 严禁以任何形式攻击或伤害演员。
  本游戏仅为表演性质体验，演员 不会触碰玩家身体（Level 4 除外）。
  游戏内容为剧情模拟，仅用于挑战玩家内心恐惧。
  如有伤害演员的行为，整队将立即被请出游戏。
  违规者将被 罚款 5,000 泰铢，如产生医疗费用，须由违规者自行承担。
  情况严重者，本店将 依法处理。

• 孕妇及饮酒后处于醉酒状态者严禁进入游戏，以免发生危险或意外。

• 患有心脏病、恐暗症、癫痫、恐慌症或任何与心脏相关疾病者严禁进入游戏。
  若隐瞒病情并进入游戏，发生任何意外，本店 概不负责，仅提供基础急救并协助联系救护车。

• 游戏开始后，无论任何原因中途退出，均不予退款。

• 游戏过程中 禁止一切不当行为，违者将被请出游戏房间，普通在镜头前跳舞除外。

• 若玩家 不想继续游戏或需要离开房间，请：

  • 双手举高

  • 做出 “X” 形交叉手势

  • 面向房间内 红色标记处的摄像头保持 20 秒
    工作人员将协助 仅该名示意玩家 离开游戏。

• 玩家在游戏过程中需保持 清醒意识。
  如在游戏中受伤，本店仅提供 基础急救处理。